Terms & Conditions

1. Acceptance of Terms

By accessing or using the Pansro Tech website at pansrotech.com or engaging our services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services. These terms apply to all visitors, clients, and others who access or use our services.

2. Description of Services

Pansro Tech provides technology services including, but not limited to:

• Website design and development
• Custom software development (ERP, CRM, HRMS, etc.)
• Mobile application development (Android, iOS, Flutter)
• Artificial intelligence and automation solutions
• Cloud infrastructure and DevOps services
• Business process automation and consulting

Specific deliverables, timelines, and terms for individual projects are governed by separate project agreements or Statements of Work signed by both parties.

3. User Obligations

When using our website or services, you agree to:

• Provide accurate, complete, and current information
• Not use the website for unlawful purposes or in violation of any applicable laws
• Not attempt to gain unauthorised access to our systems or networks
• Not transmit malware, viruses, or any harmful code
• Not scrape, crawl, or reproduce content without written permission

4. Intellectual Property

All content on this website — including text, graphics, logos, icons, images, code, and software — is the property of Pansro Tech and is protected by applicable intellectual property laws.

Work product: Upon receipt of full payment, Pansro Tech assigns to the client all intellectual property rights in custom deliverables created specifically for that client under a project agreement, except for:

• Pre-existing code, frameworks, libraries, and proprietary tools owned by Pansro Tech
• Third-party open-source components (governed by their respective licences)

5. Payment Terms

Payment terms for individual projects are specified in the respective project agreement. General terms include:

• An advance payment (typically 30–50%) is required before project commencement
• Milestone payments are due upon completion of defined deliverables
• Final payment is due before delivery of final source code or deployment
• Late payments may attract an interest charge of 1.5% per month

6. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of a project. Pansro Tech will not disclose client project details, business processes, or data to third parties without written consent, except as required by law. Clients agree not to disclose Pansro Tech's internal methodologies, pricing, or proprietary tools.

7. Limitation of Liability

To the fullest extent permitted by law, Pansro Tech shall not be liable for:

• Indirect, incidental, consequential, or punitive damages
• Loss of revenue, profits, data, or business opportunities
• Damages arising from third-party services, APIs, or platforms used in project delivery

Our total liability to any client shall not exceed the total fees paid by that client in the three months preceding the claim.

8. Warranties & Disclaimer

The website and its content are provided on an "as is" basis without warranties of any kind, express or implied. Pansro Tech does not warrant that the website will be uninterrupted, error-free, or free of viruses. We disclaim all warranties to the fullest extent permitted by law. For client projects, specific warranties are defined in the individual project agreement.

9. Termination

Either party may terminate a project agreement with written notice if the other party materially breaches the terms and fails to remedy the breach within 14 days of notice. In the event of termination, the client is liable for payment for all work completed up to the termination date. Pansro Tech may suspend or terminate access to the website at any time, for any reason, without notice.

10. Dispute Resolution

In the event of any dispute arising from these Terms or a project agreement, the parties shall first attempt to resolve it amicably through good-faith negotiation within 30 days. If unresolved, disputes shall be submitted to binding arbitration in accordance with the Arbitration and Conciliation Act, 1996 of India. The seat of arbitration shall be India, and proceedings shall be conducted in English.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. You agree to submit to the exclusive jurisdiction of the courts of India for any matters not subject to arbitration.

12. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Continued use of our website or services after changes constitutes acceptance of the revised terms.

13. Contact

For questions about these Terms, please contact: